mmkji's Privacy Protection Policy
Your personal information matters to us. This policy transparently explains how mmkji handles your data.
Introduction and Purpose of This Policy
mmkji is an online casino platform serving users in Myanmar. This Privacy Policy ("Policy") applies to all users of the mmkji website (https://mmkji.bio).
This policy explains what personal information we collect and why, how we store and protect it, and who we may share it with. By continuing to use the website, you are considered to have agreed to the terms of this policy.
Personal Information We Collect
We collect personal information in the following categories.
Information you provide directly
- Name, email address, and contact details provided when registering an account
- National ID registration number (requested when KYC verification is required)
- Financial information provided during payment transactions (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer number)
- Information provided through customer support communications
Information automatically collected from your use of the service
- IP address, browser type and version
- Pages visited, time spent, and activity logs
- Device type and operating system
- Data from cookies and tracking technologies (see Section 7 for details)
- Gaming history and deposit/withdrawal records
Information received from third parties
- Information received from KYC verification companies
- Financial confirmations from payment providers
- Data received from fraud prevention providers
How we use your personal information
We use the personal information we collect only for the following purposes.
Account management and service delivery
We use your personal information to open accounts, process deposits and withdrawals, pay out winnings, and handle customer service.
Security and legal compliance
We use your personal information to prevent fraud, stop money laundering, block access for users under 21+, and enforce our responsible gaming policy.
Improving the player experience
We analyse playing patterns to offer you relevant promotions and to keep improving the platform.
Communications
We use your contact details to send payment confirmations, security alerts, and service notifications. Promotional messages will only be sent if you have given us prior consent.
Who we share your personal information with
We never sell, rent, or share your personal information with third parties for advertising purposes. However, we work with partners who are essential to delivering our services in the following situations.
Service partners
- Payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay — solely to process financial transactions
- KYC verification providers — solely to verify account identity
- Game software companies — solely to record gameplay activity
- Cloud hosting and IT infrastructure providers — solely for data storage and operations
These partners must follow the data protection agreements we set and may not use the data for their own purposes.
Legally required disclosures
Where required by law, by court order, or where strictly necessary to prevent unlawful activity, we may disclose information to the relevant authorities.
Data retention and deletion
We will retain your personal information for as long as we are providing services to you. After your account is closed, data will be kept in accordance with applicable legal requirements until the mandatory retention period for legal and financial records has expired.
Data security
We protect your personal information using SSL (Secure Socket Layer) encryption, firewall protection, and access controls. All payment transactions are processed with secure encryption.
Employees who have access to data are bound by a confidentiality agreement requiring them to comply with this policy and may not access more data than is necessary for their role.
Your privacy rights
You have the following rights regarding your personal information that we handle.
Right of Access
You can request to see what personal information we hold about you.
Right of Rectification
You can ask us to correct any information that is inaccurate or incomplete.
Right of Erasure
Once your account is closed and the legally required retention period has ended, you can request that your personal information be deleted.
Right of Data Portability
You can submit a written request for your data to be provided in a readable file format.
Right to Object
You can object to data processing that is carried out on the basis of legitimate interests.
To exercise any of these rights, contact us at [email protected]. We will review your request and respond as quickly as reasonably possible.
Cookies and tracking technologies
Our website uses cookies and similar technologies. A cookie is a small data file stored in your browser that helps make the website work more smoothly.
Essential Cookies
These cookies are required for the website to function properly — they handle session management, security token storage, and payment transaction verification. Blocking these cookies will prevent the website from working correctly.
Analytics Cookies
These cookies collect data to help us understand how visitors use the website and to improve the platform. If you want to block these cookies, you can do so in your browser settings.
Managing Cookies
You can block or delete cookies through your browser settings. Please note that blocking essential cookies may affect payments and account access.
Under 21 Protection
mmkji services are available to adults aged 21 and above only. We carry out KYC verification to prevent underage access.
If you believe we have handled personal data belonging to someone under 21, please contact us immediately at [email protected]. We will act on it promptly.
Third-Party Services and Our Responsibilities
The mmkji platform works with payment and game data providers, and these partners may have their own privacy policies. We are not responsible for their independent practices — please review each partner's policy on their own website.
While we monitor data sharing, we cannot control how third-party providers handle personal data. Please pay attention to their policies when dealing with these partners.
Changes to This Policy
We may update this privacy policy from time to time due to changes in our services, regulations, or technology. When changes occur, the "Last Updated" date at the top of this page will be revised, and for significant changes you will see a notice when you log in.
Continuing to use our services after updates are published means you accept the revised policy. If you would like to view a previous version of this policy, contact us at [email protected].
Contact Us
If you have questions about this privacy policy or wish to exercise your privacy rights, you can reach the mmkji customer support team through the following channels.
- Email: [email protected]
- 24/7 Live Chat (Burmese) — available on the website
We will prioritize your privacy requests and can respond in Burmese via our 24/7 Live Chat and email.