mmkji and Responsible Gaming
Gaming should be fun. At mmkji, tools, tips and support are always available to help you stay in control.
Gaming should be nothing but fun
At mmkji, we always put every player's wellbeing first. Online gaming should be an endless source of fun — hoping for that lucky win while spending time with the people you care about. However, when gaming starts to affect your daily responsibilities, it is time to act right away.
This policy explains the ways mmkji supports players to game safely. Whether you want to set a deposit limit, self-exclude or get help straight away, we are always right beside you. Read the information on this page to help keep gaming enjoyable.
Gaming is not a way to make money. Playing with money set aside for daily living expenses in order to recover losses is not appropriate. Only play with an amount you can afford — money you are prepared to lose.
Protection Tools — stay in control yourself
Explore the responsible gaming tools mmkji provides, one by one.
Deposit Limit
Set a daily, weekly or monthly deposit limit to control in advance how much you spend on gaming. The limit cannot be increased until the current one has been reached.
Session Time Limit
Set a time limit for each gaming session and receive reminders so you are aware of how long you have been playing. It is a tool that helps you step away and take a break.
Time-Out
Choose a temporary Time-Out of 24 hours, 7 days or 30 days. During that period your account will be suspended and you will not be able to continue playing.
Self-Exclusion
If you want to step away from gaming for an extended period, choose Self-Exclusion. Your account will be closed for the set period and you will no longer receive gaming promotions.
View Game History
You can check your play time, deposit records, losses and wins at any time. This helps you review your own gaming habits.
24/7 Support Team
If you have any concerns about your gaming, you can reach our Myanmar-language Live Chat support team 24 hours a day, 7 days a week. You are not alone — we are here.
Warning Signs of Problem Gambling
If any of the following signs apply to you, it is worth taking a step back and considering getting help.
- A sudden urge to gamble even when you have no money to play with
- Continuing to play repeatedly to try to recover money you have lost
- Your studies, work or family relationships have suffered because of gambling
- You are borrowing money or facing financial pressure because of gambling
- You have been dishonest with friends or family about your gambling
- You try to control your playing time or the amount you spend but find you cannot
- You keep thinking about gambling even when you are not playing
- Gambling is causing you stress or negative feelings
Even if only one of these applies to you, you can still decide to seek help. That is a sign of strength, not weakness.
Ways to Set Your Own Limits
Log in to mmkji and go to your account settings to find the following tools.
How to Request a Limit
Go to the "Gaming Limits" section in your account settings, choose the limit you want, and submit. It takes effect immediately.
Changing a Limit
If you want to lower a limit, it takes effect immediately. Please note that if you want to raise a limit, it will only take effect after 7 days.
Requesting via Live Chat
For changes that are harder to reverse, such as Self-Exclusion, you can contact our support team directly through Live Chat to make a request.
Confirmation That a Limit Has Been Applied
Once a limit has been set, a confirmation will be sent to your contact and kept on record.
21+ Age Restriction
Playing at mmkji is for players aged 21 and over only. This is a policy we do not make exceptions to, and it reflects our responsibility as a platform operating in Myanmar.
You must provide your correct age when registering an account, and we reserve the right to request proof of age at any time. Accounts opened with false information will be closed and remaining balances will not be returned.
Also, please do not leave your login credentials anywhere that your children or other minors could access them. We support access to our website with parental control filtering tools.
How to Get Help
Are you concerned that gambling is becoming a problem? Contact us directly — your privacy will be fully respected.
24/7 Live Chat (Myanmar language)
Our support team is available to respond in Myanmar language 24 hours a day, 7 days a week. You can ask openly about anything related to your gambling. All personal matters are handled with full confidentiality.
Email Contact
If you prefer to write, send an email to [email protected]. Our support team can handle gaming limits, Self-Exclusion and other matters.
Help from the FAQ
You can find common questions about responsible gambling on the FAQ page. It includes instructions on how to set limits, how to close your account and full explanations of each option.
Tips for Playing Safely
Habits to keep gambling enjoyable over the long term —
Set a budget for your gambling in advance and do not play beyond it
Limit your playing time and avoid long unbroken sessions
Avoid gambling after drinking alcohol or taking substances
On a losing day, do not decide to keep playing to try to recover your losses
Do not treat gambling as a way to make money
Gambling is not a way to cope with problems — find healthier alternatives
You can openly talk with your loved ones about gambling problems
If you can't control the urge to gamble, contact us at [email protected]
You are in control of your own decisions
To set gambling limits, learn about responsible gambling, or get support — we are always here